Archive communications is a international issuer of contact middle answers. We help leading organizations obtain fulfillment in outsourcing assignment-crucial business techniques.
Archive communications is specialized in B2B and B2C inbound and outbound offerings. From customer service, technical assist to sales!
We’re continually seeking out proficient individuals If you are looking for a notable career and an area to polish, be part of Archive Communications
We, at archive communications had been playing a pivotal function in providing support to our customers in dealing with a number of the maximum important elements of the customer lifecycle. This stages from getting the consumer to understand the provided product/provider, which will buy/subscribe, till effectively & efficaciously handling the client publish-sale of the product/services. As a part of our outsourcing services suite, each undertaking gets committed operations control, QA and schooling body of workers.
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We provide cellphone offerings to address the range of queries over the smartphone that includes explaining the usage of the product, service or a function, sharing details to buy the product or deal with any associated queries for service or repair. We had been assembly the client described goals for years now and degree the success charge inside the form of consumer pride rating.
This entails handling customer’s queries thru the digital channels particularly e-mail & Chat. clients write to us and we then offer resolution foundation the patron’s queries. since the scope of provider consists of technical aid also so there are times whilst we follow the email/chat reaction, with a smartphone call to directly close the concern. Like telephone aid, we provide chat & e-mail support at all times of the day.